COVID-19

We are happy to announce that our office is open again effective May 04, 2020 following the lifting of the lockdown directive and we are now able to provide all of our services once more.

However, we have to do so in an environment that promotes adherence to the protocols established by the authorities for the safety of all. Please be patient with us as we seek to serve you in the best way possible. In consequence we ask that you co-operate with the following as we seek to give you a more efficient and effective service within the existing limitations:

  • Please put on your mask before entering the building

  • Sanitize your hands as instructed

  • Call ahead – this enables us to prepare any relevant documentation to eliminate waiting

  • Help us to observe the social distancing protocol by co-operating with our instructions and, unless absolutely necessary, please come alone

  • Use our mail drop box to avoid waiting as much as possible

  • Do not visit the office if you are unwell, especially if you are experiencing symptoms such as coughing, sneezing, sore throat or fever. Instead, call us to discuss how we can best facilitate your needs

  • Continue to use the advantages of technology whenever possible such as WhatsApp, Email and Online Payments as per our previously shared guidelines and contact details

  • Continue to use the established lettering system when making arrangements to transact your insurance business

  • Familiarise yourself with the lettering systems establishing by the Licensing Authority

  • Our closing time is now 4:00 PM as dictated.

We trust that you and your family remain safe and we strongly urge you to comply with all advices and directives being issued by our Government and its selected bodies/agencies and individuals.

We greatly appreciate your continued support and patience during the lockdown period.

Join with us as we salute our front-line workers who have remained steadfast in their efforts to win the battle against this dreadful disease.

We trust that they will remain safe and well.

Angela Pilgrim (Miss) | Managing Director

COVID-19 NEWS – REMOTE ACCESS

We are aware of the seriousness of the outbreak of the COVID-19 virus with which we are all faced however we are committed to maintaining our level of service to you our valued client and to potential clients as well. To this end we are available remotely.

If you have a Private Motor or Homeowner Policy, you have the added convenience of downloading our Mobile App on Google Play or the Apple App store where you can:

  • make your payments
  • view your vehicle or home details
  • request quotations
  • check your policy balance
  • review and request policy amendments
  • chat with us
  • submit your claim report and
  • have access to emergency numbers in cases of breakdown or accident at your
  • fingertips

Contact Details

Documentation, Claims (both Health & General) and Quotations can all be exchanged via email and WhatsApp.
General email address: info@quality-insure.com
Contact & WhatsApp numbers (24-hour accessibility):
(246) 230 0599
(246) 233-5357
(246) 231-8441

You call also call our office number (246) 629-1001 during normal working hours or the direct number for any of our staff members. You can also chat with us via our website www.quality-insure.com.

We also have a mail/drop box at our office building accessible via our entrance on Collymore Rock Main Road only.

Payments

For your convenience payments can be made as follows:

  • Online Transfers to our Trust Account at RBC Royal Bank from your own bank. Kindly contact us for our banking details
  • Online via our Payee Account already set up for RBC Account Holders to select
  • Via our website at www.quality-insure.com for all Visa and Master Cards
  • Written authorisation to take funds from your Visa or Master Card via email or WhatsApp
  • Direct Debits

We trust that you and your family remain safe and we strongly urge you to comply with all advices and directives being issued by our Government and its selected bodies/agencies and individuals.

We greatly appreciate your continued support.

Thank you for your kind co-operation as we work together to keep our country safe.

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